watching and listening

By January 17, 2011Leadership

When it comes to effective communication, we’ve all been told that we need to be good listeners.  If we were listening, then we know that.  But there’s another part of communication that often gets overlooked: watching.

A good communicator will not only listen to the other party but will watch them, too.  Non-verbal cues may help you understand what the other person is really thinking, not just what they are saying.

Listen and watch.  A good combination.